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Marjorie Scardino
Marjorie Scardino is Chief Executive of Pearson plc. She oversees a company of 30,000 people, with an annual turnover of about £4bn. Pearson is an international media company with market leading businesses in education, business information and consumer publishing.

This month, Dorling Kindersley (part of Pearson plc) publishes Balancing Work and Life - a book designed to teach people how to manage the demands of work and home more skilfully. We asked Marjorie her thoughts on how to achieve success within both the workplace and one's personal life.

You have had an exemplary career - currently Chief Executive of Pearson plc, you were Chief Executive of The Economist Group until 1997, and partner in a law firm before that. What personal characteristics do you believe contributed to your success?

  I suspect it was more the personal characteristics of others that contributed to whatever successes I've had - practically perfect husband and children; brave people who hired me and gave me a chance when I was an illogical choice for the job; talented colleagues to rely on who knew what they were doing. The qualities I most needed where the ability to refrain from taking myself or setbacks or successes too seriously; to know when to get out of the way of those colleagues; and a sincere concern for the situation and welfare of the people in the company. I won't say I always exhibited those qualities, they were just ones I took most seriously.

 
Balancing Work and Life explores how to avoid workaholism and burnout within the workplace. How do you personally cope with the pressures of a demanding career?

  I don't have any special formula. Feeling that the work I do has meaning is a great help. My family keeps me honest - mostly by reminding me I'm spending too much time doing things that look boring to them.

 
To quote Balancing Work and Life: 'Your life is like a jigsaw: it is made up of different pieces. Ensure that you make time for each aspect of your life - your relationships, family, leisure time, work, and self-improvement...' You are married with 3 children. Have you ever found it difficult to juggle work and a family - and what advice could you offer for those of us that do?

  I am sure the advice is right, but I never found juggling in a methodical way (Tuesdays are for...) very appealing. I like a little chaos. I'm sure I haven't done a textbook job of juggling family and work, and that my family has taken up a lot of slack. The only advice I can offer is - be clear about which comes first when there's a contest.

 
The average employee is working 15% more hours than they were 10 years ago, yet books such as Balancing Work and Life give us an increased awareness of the importance of having a rich and fulfilled personal life. Do you feel that such awareness has increased over the past decade, or are we neglecting our personal lives more than ever?

  I don't know. But I do think that we should, every once in a while, stop to consider what we're spending that extra 15% of time on. Is it important or perfunctory? Is it worth our time? Are we working longer rather than concentrating when we work on getting things done and moving on? Perhaps the social framework is changing and work colleagues are better friends and we spend more time talking to them, for instance.

 
Balancing Work and Life stresses how important it is for managers to 'lead by example'. How do you help to ensure that your colleagues at Pearson plc maintain a healthy work/life balance?

  I try very hard to make it clear that the view in our company is that your family comes first. When they really need you, nothing is as important.
 
Want to learn more about how to reach fulfillment
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