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Management
Being an effective manager requires many skills: motivating
and appraising staff, maximising the efficiency of your team
and mastering good public relations. Our range of management
books and features will help you succeed as a proactive and
inspiring manager.
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How influential are you?
Test
your influencing skills with our business quiz taken from
the Successful
Manager's Handbook |
How to: read non verbal signals
The ability to manage oneself and to build better relationships
with others is vital for a successful influencer. Important
clues to people’s emotions can be found in non-verbal
behaviours, such as gestures and facial expressions. By paying
attention to these you can fine-tune your approach.
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| Inattentive |
Attentive |
| 1. Lack of eye contact shows indifference |
6. Direct eye contact indicates interest |
| 2.Folded hands indicate defensiveness |
7. Forward leaning posture indicates attentiveness |
| 3.Foot is pointing away from speaker, suggesting resistance |
8. Clasped hands suggest eagerness |
| 4.Legs are crossed forming a barrier with speaker |
9. Feet are facing forward, showing attentiveness |
| 5. Tense posture indicates withdrawal |
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Tom Peters on why women rule
“Our way of thinking, our very vocabulary (‘engineering’)
continues to be male-inspired. We recognize women’s ‘rights’.
But we ignore women’s strengths. We value ‘toughness’.
But we fail to see that women’s brand of toughness is
far more ‘steely’ than men’s. We preach the
value of a new kind of enterprise. But we neglect those who
are perhaps most fit to lead it. Namely: Women.”
For more thoughts from Tom Peters on the power of women in
the workplace, click here.
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